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  • Full Time
  • Ibadan

Our client in the Book Publishing Industry is looking to fill the role of a Head, Marketing Operations

Job Requirement

  • HND or B.Sc. degree in a related field.
  • Minimum of 5years of marketing/sales experience executive.
  • A proven track record of implementing successful marketing strategies.

Job Description:

  • Create, maintain and manage an authentic database which contains the company’s customers
  • Consistently be in touch with Customers, to create a relationship other than just selling booksto them. Inform / Advice on latest events in industry etc. Create a document where contact is recorded.
  • Ensure you call to appreciate/acknowledge every order. Create schedule to register the call.
  • Handle Request for Adverts, School event, sponsorship, and various kinds of support requests.
  • A transaction that involves an email sent or document dispatched is NOT completed until you have received and appropriately filed/stored an acknowledgment for future referral.
  • Follow up entire chain from order to dispatch to ensure all went smoothly and customer is left happy.
  • Establish relevant relationships with key public office holders.
  • Consistent market analysis and reporting.
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