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Front Desk & Administrative Officer

  • Full Time
  • Lagos

We are hiring for the role of an Front Desk & Administrative Officer.

Job Requirements:

  • OND/HND/B.Sc. in any discipline.
  • Minimun of a year experience in front desk or admin. role.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office suite and electronic mail software.
  • Familiarity with collaboration tools such as Teams, Zoom, etc., and cloud storage facilities.
  • Preferably a female.

Job Description:

  • Oversee the management of the front space, ensuring a welcoming and professional environment for all stakeholders.
  • Deliver exemplary customer care service, addressing inquiries and concerns with professionalism and empathy.
  • Spearhead the procurement process for office utilities and consumables, ensuring timely replenishment.
  • Facilitate the procurement process for materials, equipment, and other authorized resources, adhering to organizational guidelines.
  • Provide oversight of administrative and support services, ensuring seamless operation.
  • Strategically manage inventories of products and organizational resources to optimize efficiency.
  • Maintain meticulous records to track operational metrics and facilitate informed decision-making.
  • Offer valuable insights and recommendations for organizational process improvement or policy changes.
  • Uphold standards of cleanliness and hygiene within the office environment to foster a professional atmosphere.
  • Generate detailed operational progress and status reports to track the performance of the training facility.
  • Maintain meticulous records pertaining to training participants, course materials, attendance, and other pertinent information.
  • Serve as the primary point of contact for inquiries from clients, trainers, and participants, ensuring prompt and courteous responses.
  • Exercise diligent oversight of expenses, payment processing, and financial reporting to uphold fiscal integrity.
  • Efficiently manage the inventory of training materials, equipment, and supplies to meet operational demands.
  • Receive, inspect, and appropriately store incoming shipments of training materials and supplies, ensuring accuracy and security.
  • Implement robust documentation procedures for certificates issued and received, maintaining accurate records.
  • Coordinate the procurement of office utilities and toiletries to sustain operational functionality.
  • Prioritize the welfare of delegates and staff, particularly regarding food provision and dietary considerations.
  • Supervise and optimize the operational functions of the training facility to enhance efficiency and effectiveness.
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