Our client, a reputable organization in the manufacturing sector, is seeking to hire a Sales Administration Manager who will be responsible for providing strategic and operational support to the sales department.

KEY REQUIREMENTS

• BSc in Business Administration, Economics, Statistics, or a related field.

• Minimum of 5 years proven experience in Sales Administration, Operations, or a related role.

• Strong leadership and team management capabilities.

• Excellent organizational, multitasking, and time management skills.

• Proficiency in Microsoft Office Suite, SAP, and CRM applications.

• Strong analytical and problem-solving skills.

• Excellent communication, presentation, and interpersonal abilities.

• Proven ability to work cross-functionally and manage multiple priorities under tight deadline

KEY RESPONSIBILITIES

• Collaborate with the sales team to develop and implement effective sales strategies and plans.

• Provide administrative and operational support to the sales department, including scheduling meetings, managing communications, and maintaining records.

• Maintain and update sales databases, ensuring the accuracy of customer and product information.

• Oversee the order-processing cycle to ensure timely and error-free order entry, tracking, and fulfillment.

• Monitor and manage inventory levels to avoid stock shortages or excess.

• Prepare and analyze sales data, generating reports and insights to support management decisions.

• Develop and distribute periodic sales reports including forecasts, revenue summaries, and performance metrics.

• Support budget preparation and monitor departmental spending to ensure cost efficiency.

• Coordinate with cross-functional teams to ensure seamless order delivery and customer satisfaction.

• Handle and resolve customer issues promptly and professionally.

• Provide leadership and guidance to the sales administration team, fostering a collaborative work environment.

• Identify opportunities for process improvement and recommend strategies to enhance operational efficiency.